ABCOM Consulting Enterprises, Inc. (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Notice describes how we collect, use, disclose, and safeguard your information when you visit our website at https://abcomconsulting.com or engage with our services.

Summary of Key Points

  • We collect personal information based on your interactions with us and the choices you make.
  • We do not collect sensitive personal information.
  • We process your information to provide and improve our services, communicate with you, ensure security, prevent fraud, and comply with the law.
  • We do not sell your personal information.
  • We may share information in specific situations, such as business transfers, or with service providers who assist our operations.
  • We use artificial intelligence tools in certain service offerings.
  • Your privacy rights may vary based on your geographic location.
  • You may exercise your rights by submitting a Data Subject Access Request (DSAR).

1. Information We Collect

We may collect the following categories of personal information when you voluntarily provide it to us:

  • Identifiers: Name, email address, phone number, and mailing address when you contact us through our website, forms, or other communications.
  • Business Information: Company name, job title, and business-related details you provide during consultations or engagements.
  • Internet/Network Activity: Browser type, IP address, pages visited, referring URLs, and other standard web analytics data collected automatically when you visit our website.
  • Commercial Information: Records of services purchased or considered, and other purchasing or consuming histories.

We do not collect sensitive personal information. All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such information.

2. How We Process Your Information

We use the information we collect for the following purposes:

  • To provide, operate, and maintain our services
  • To respond to your inquiries and fulfill your requests
  • To communicate with you about our services and offerings
  • To improve our website, services, and user experience
  • To ensure security and prevent fraud
  • To comply with legal obligations and enforce our terms
  • For other purposes with your consent

3. When and With Whom We Share Your Information

We do not sell your personal information. We may share your information in the following situations:

  • Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website and conducting our business, provided they agree to keep your information confidential.
  • Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
  • Legal Requirements: We may disclose your information when required by law, subpoena, or other legal process, or to protect our rights, privacy, safety, or property.

4. Artificial Intelligence-Based Products

We may offer products, features, or services that utilize artificial intelligence and machine learning technologies. As part of these offerings, we may use third-party AI service providers to process information.

When you interact with our AI-powered services, your input, output, and related data may be shared with our AI service providers for the purpose of delivering and improving those services. Our AI service providers are contractually obligated to protect your information in accordance with applicable privacy laws.

By using our AI-powered features, you acknowledge that your information may be processed by third-party AI service providers. You should not provide sensitive personal information when interacting with AI-based features unless specifically instructed to do so. You agree to comply with the terms of service of any AI service providers we use.

5. Cookies & Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. These are small files stored on your device that help us understand how you use our website. You can control cookie preferences through your browser settings. Most web browsers are set to accept cookies by default. You can usually modify your browser settings to remove or reject cookies, but this may affect certain features of our website.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements.

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it. If deletion is not immediately possible (for example, because your information has been stored in backup archives), we will securely store and isolate your information from any further processing until deletion is possible.

7. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or method of electronic storage is guaranteed to be 100% secure. While we strive to protect your personal information, transmission of personal data to and from our services is at your own risk, and we cannot guarantee absolute security.

8. Children’s Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have collected personal information from a person under 18 years of age, we will take steps to deactivate the associated account and delete the information promptly. If you believe we may have collected information from a minor, please contact us through our contact page.

9. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • Right to Know: You may request information about whether we are processing your personal data and what data we have collected about you.
  • Right to Access: You may request a copy of the personal data we hold about you.
  • Right to Delete: You may request that we delete your personal information, subject to certain legal exceptions.
  • Right to Correct: You may request that we correct inaccurate personal information.
  • Right to Opt-Out: You may opt out of the sale or sharing of your personal information, targeted advertising, or profiling. We do not sell personal information.
  • Right to Data Portability: You may request to obtain a copy of your personal data in a structured, commonly used, and machine-readable format.
  • Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights.
  • Right to Withdraw Consent: Where we rely on your consent to process your personal information, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out before the withdrawal.

To exercise any of these rights, please submit a request through our Data Subject Access Request (DSAR) form.

Authorized Agents

You may designate an authorized agent to submit a request on your behalf. To do so, you must provide the agent with written permission and we may require you to verify your identity directly with us. We may deny a request from an agent who does not submit proof of valid authorization.

Request Verification

When you submit a request, we will take reasonable steps to verify your identity before processing it. We may ask you to provide additional information so that we can match the information you provide with information we already have on file. If we are unable to verify your identity, we may deny your request.

Appeals

If we decline to take action regarding your request, we will inform you of the reasons for our decision and provide instructions for how to appeal. If your appeal is also denied, you may contact your state attorney general to file a complaint.

10. US State-Specific Privacy Rights

If you are a resident of any of the following US states, you may have additional privacy rights under your state’s consumer privacy laws: California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Kentucky, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Tennessee, Texas, Utah, and Virginia.

Categories of Personal Information Collected

The following table identifies the categories of personal information we may have collected in the past twelve (12) months:

Category Collected
A. Identifiers (name, email, phone, address)Yes
B. California Customer Records (name, address, phone)Yes
C. Protected classification characteristicsNo
D. Commercial informationYes
E. Biometric informationNo
F. Internet or network activityYes
G. Geolocation dataNo
H. Audio, electronic, visual, or similar informationNo
I. Professional or employment informationYes
J. Education informationNo
K. Inferences drawn from personal dataNo
L. Sensitive personal informationNo

California Residents

Under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), California residents have the right to request disclosure of the categories of personal information we have collected, the categories of sources, the business purposes for collecting, and the categories of third parties with whom we have shared personal information. You may also request that we limit the use of sensitive personal information (we do not collect sensitive personal information).

California’s “Shine The Light” law permits residents to annually request a list of the categories of personal information disclosed to third parties for direct marketing purposes and the names and addresses of those third parties. We do not share personal information with third parties for their direct marketing purposes.

Other State-Specific Rights

  • Minnesota: Right to access categories being processed, list of specific third parties, and review profiling activities.
  • Delaware & Oregon: Right to request a list of third-party categories to whom personal information has been disclosed.
  • Florida: Right to opt out of voice or facial recognition data collection.

11. Do-Not-Track Signals

Most web browsers and some mobile operating systems include a Do-Not-Track (“DNT”) feature that you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage, no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will update this Privacy Notice accordingly.

12. SMS Terms of Service

By opting in to SMS communications from ABCOM Consulting Enterprises, Inc., you agree to receive text messages for the following purposes: scheduling, reminders, correspondence, and general business communications. Message frequency varies.

  • Consent: Your SMS consent is not shared with third parties for marketing purposes.
  • Costs: Message and data rates may apply depending on your mobile carrier and plan.
  • Opt-Out: You may opt out of SMS communications at any time by replying STOP to any message. After opting out, you will receive a confirmation message and will no longer receive text messages from us.
  • Help: For assistance, reply HELP to any message or visit our contact page.

13. Changes to This Notice

We may update this Privacy Notice from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. We will post the updated notice on this page with a revised “Last updated” date. If we make material changes, we may provide additional notice through prominent posting on our website or direct notification. We encourage you to review this notice periodically.

14. Contact Us

If you have any questions or concerns about this Privacy Notice or our data practices, please reach out through our contact page.

To exercise your privacy rights, please submit a Data Subject Access Request (DSAR).